In moments of crisis, seconds matter—especially when it comes to protecting students and staff in our schools. That’s why RapidDeploy has partnered with CENTEGIX to integrate their CrisisAlert™ system directly into RapidDeploy’s Radius Mapping and Lightning technology. This powerful integration ensures that critical panic alert signals are delivered immediately to 911 Emergency Communication Centers (ECCs), helping public safety teams act faster and more effectively during school emergencies.
A Mission-Aligned Partnership for Public Safety
The CENTEGIX-RapidDeploy integration represents a shared commitment to modernizing emergency communications by eliminating delays and enhancing situational awareness. With this integration, campus-wide alerts, triggered for lockdown situations, are transformed into rich, actionable data delivered directly to 911 telecommunicators and first responders within seconds.
How the Integration Works
CENTEGIX CrisisAlert is a wearable, discreet panic button solution designed to enable instant communication in emergencies. With a single button, a staff member can initiate a campus-wide alert that is immediately transmitted to ECCs via RapidDeploy’s Common Alerting Protocol (CAP) API.
Upon activation, detailed incident data is instantly made available in the Radius platform. This includes:
- Real-time location tracking of the badge wearer, both indoors and across campus grounds
- Caller details, including name and phone number
- Campus context, including school building layouts, roles, and other key metadata from school information systems
This data populates within a single, unified Radius user interface, eliminating the need for phone calls or manual relays of information, which can cost valuable seconds in an emergency.
Key Benefits for Emergency Responders
This partnership provides a number of high-value capabilities that directly enhance response times and outcomes:
Immediate Notification Delivery
Radius triggers an audio and visual notification as soon as a panic alert is received—even when devices are set to silent or “do not disturb.” This ensures telecommunicators never miss a signal during high-stress incidents.
Comprehensive Mapping and Alert Details
Dynamic maps update in real-time to show the precise location of the alert, the type of emergency, and relevant school-specific data, enabling more accurate and confident dispatching of resources and responding units.
Faster, More Informed Response
With alert data appearing in seconds, telecommunicators gain immediate situational awareness, which helps accelerate coordination and shortens response times.
Seamless Campus Coverage
Because CrisisAlert runs on a private managed network, it does not rely on Wi-Fi or cellular signals to send an alert, providing full coverage throughout school campuses, including in basements or dead zones.
Designed for Today’s School Safety Needs
The unfortunate rise in school shootings and other emergencies has accelerated demand for smarter, faster solutions that bridge the gap between on-campus alerts and emergency responders. CENTEGIX and RapidDeploy’s integration is purpose-built to meet this need head-on.
For example, consider the following real-world scenarios enabled by the integration:
- Scenario 1: Armed Intruder
A teacher discreetly activates their CrisisAlert badge when they see an armed intruder. Radius Mapping immediately displays their location and “lockdown” details on the map, allowing telecommunicators to dispatch law enforcement to the exact classroom, and without the teacher needing to make a call. - Scenario 2: Campus Stalker
A staff member being followed presses the wearable button while moving across campus. As they change location, Radius updates their position in real time, allowing responders to locate and assist the individual immediately.
Technical Integration and Ease of Use
CENTEGIX joins a growing list of safety technology providers supported through RapidDeploy’s CAP-based API framework. This integration requires no additional cost to RapidDeploy customers, and schools or ECCs do not need to purchase new hardware—the data simply flows into the systems they already use.
This integration offers a reliable, fast, and scalable solution that makes a measurable impact on school safety today.
Who Benefits?
This solution is ideal for:
- Public and private K-12 schools
- Emergency Communication Centers (ECCs)
- Telecommunicators and 911 dispatchers
- Police departments and first responders
- State-level OEM decision makers
Whether it’s a severe weather emergency or an active assailant, our partnership helps agencies coordinate faster, act with precision, and ultimately, help to save lives.
Looking Ahead with RapidDeploy
The RapidDeploy and CENTEGIX partnership is a step toward the future of public safety: smarter systems, seamless integrations, and real-time intelligence that transforms how emergencies are handled.
We are dedicated to our mission of innovating safety solutions to empower and protect people (every day). We believe our values of empowerment, innovation, and advocacy keep us committed to creating workplaces where all staff feel supported to get help in an emergency, from the everyday to the extreme.
