Schedule a Demo

CENTEGIX® | Case Study

Hospitality Assault Attempt

Schedule a demoFind Funding

Background

Hotel chains around the world are taking additional measures to ensure the safety of both guests and staff members. Incident notification systems, designed to get help quickly in the event of an emergency, are required to optimize security. These measures help retain staff members because they feel more secure with access to help at the push of a button. Many states and municipalities are approving mandates that such notification systems be in place to maximize safety for all.

Incident Profile

A staff member was confronted by a dangerous individual in a guest’s room in which there was no cell service.

The Response

  • The staff member was able to quickly and discreetly signal for help by pressing her CrisisAlert™ badge.
  • Hotel management was immediately notified of the alert, as well as her exact location.
  • Security was able to get to her quickly to contain the situation until law enforcement arrived.

‍

Real Stories, Real Impact

Working night audit is always an isolated job, but thanks to CrisisAlert™, I know that help is just a click away.
Maria G.

Maria G.

Front Desk Manager

This incident was an important reminder that time is of the essence and that critical moments like these can take place at any time. Because the CrisisAlert™ system was in place, we were able to ensure the safety of our staff member.
Robert F.

Robert F.

Hotel Manager

When I entered a room for cleaning, I found one of our guests on the floor struggling to breathe. A few months ago, we received our new alert badges and were trained in how to use them. It was a very stressful situation, but I was able to call for help quickly and easily—I just pushed the button—and then was able to stay with the guest until medics arrived.
Sarah P

Sarah P

Hotel Housekeeping Staff

Hear more from the people creating a culture of safety

see it for yourself

Schedule a Custom Demo

See how one connected platform empowers your staff to act in seconds — from everyday emergencies to the extreme. Tell us about your organization, and we'll build the demo around your world.