Healthcare

Protect  Workers. Strengthen Workplace Safety.

CENTEGIX helps healthcare organizations create safer environments through rapid incident response technology that empowers staff to get help immediately and enables teams to respond faster during emergencies.

Healthcare Workers are Concerned About Their Safety

Despite ongoing efforts to prevent workplace violence, workers continue to have ongoing personal safety concerns, often driven through first-hand experience.

26%

of healthcare workers report worrying about their safety weekly

68%

have experienced workplace violence at least once in the past year

48%

say safety concerns impact their ability to deliver compassionate care

Why It Matters

What Workplace Violence Prevention Looks Like Today

Modern workplace violence prevention requires more than policies alone. Leading healthcare organizations combine:

  • Prevention: Training, awareness, reporting, and risk identification.
  • Preparedness: Clear response protocols and coordinated communication.
  • Response: Technology that enables staff to quickly summon assistance during escalating situations.
  • Continuous Improvement: Data, reporting, and insights that strengthen safety programs over time.

CENTEGIX supports healthcare organizations throughout each stage of this approach.

The Financial Impact of Violence in Healthcare

The American Hospital Association estimates nearly 80% of violence-related spend is tied to reactive costs—including staffing disruption, injury care, legal expenses, and operational recovery—rather than proactive prevention efforts.
 
Investing in safety can reverse these trends, improving employee well-being, retention, productivity, and patient care.

$18.27B

Estimated annual violence-related costs to hospitals in 2023¹

$5.8M

Lack of retention can cost an average hospital up to $5.8M per year⁴ 

14%

Increase in inpatient mortality associated with a 10% rise in nurse intent-to-leave³

$289K

Amount every one-point change in RN turnover can save a hospital

Accelerating Emergency Response When Help Is Needed Most

How CENTEGIX Protects Healthcare Staff

With CENTEGIX Safety Platform®, staff can discreetly signal for help from anywhere on campus (indoors and outdoors) with a single button on a wearable duress badge.

When an alert is activated, security teams and responders receive precise location information showing who needs help on a detailed map. This streamlines and accelerates incident response to promote de-escalation and optimize outcomes.

Speed

Immediate notification and precise location information facilitate the fastest response

Clarity

Interoperability and customized response protocols replace chaos with coordination

Coverage

Every staff member can signal for help—anytime, anywhere on campus

Intel

Data-driven insights improve planning, training, and readiness

Did you know?

68% of healthcare workers prefer a duress button that only shares their location when they trigger an alert for help, versus continuously tracking them throughout their day.

Unlike RTLS devices that continuously track staff throughout their shift, CENTEGIX locating abilities are only activated when a user triggers an alert from their badge, preserving privacy and increasing adoption.

A Layered Approach to Safety

Explore the Healthcare Safety Solutions of the CENTEGIX Safety Platform

Instill confidence. Extend trust. Offer peace of mind.

CENTEGIX Safety Blueprint® for Healthcare

Wherever your healthcare workers are—in patient rooms, emergency bays, or even in the parking garage—give them peace of mind with one button. CrisisAlert is a wearable duress button that empowers healthcare staff to get help discreetly, when and where they need it, anywhere on your campus.
Explore Safety Blueprint

CENTEGIX Visitor Management for Healthcare

Digital maps of your facilities—including every floor of every building—are a critical part of your healthcare safety plan. Safety Blueprint, our dynamic digital mapping solution, ensures responders know the precise location help is needed, and can access safety assets quickly.
Explore Visitor Management

CENTEGIX Reunification for Healthcare

Numerous visitors—caregivers, family members, contractors, visiting staff—come to your facility every day. Our visitor management system screens and checks in all visitors before they enter your facilities, giving you and your staff assurance that the people they encounter on campus are permitted to be there.
Explore Reunification

Why Healthcare Organizations Choose CENTEGIX

Healthcare leaders choose CENTEGIX because they need more than a safety device. They need a partner that helps them:

• Improve staff confidence
• Support workforce retention
• Strengthen emergency response
• Elevate workplace violence prevention efforts
• Promote a culture of safety

Together, we can create safer workplaces where employees feel supported and protected.

What our clients are saying

To empower people who are under your care with a simple tool where they can press a button to get help during a panic situation makes you feel that we truly are a family and that they are truly cared for when they come to work every day.
Dr. Tahira DuPree Chase

Dr. Tahira DuPree Chase

Superintendent, Westbury Union Free School District (NY)

We looked at many solutions before selecting CENTEGIX. Often, technology doesn't work as advertised, or fees accumulate after signing an agreement, but that wasn't the case with CENTEGIX.
Chris Adler

Chris Adler

Director of Emergency Management, Safety and Security, Avita Health System

The difference to me [between a successful response and a response to learn from] is constant communication, real-time information, and leveraging technology...Those are the end-all-be-all to making sure our communities stay safe.
Jeri Williams

Jeri Williams

Former Chief of Police, Phoenix PD, AZ

This is a product that’ll benefit all staff in our district. And not just our teachers, but our custodians, our bus drivers, secretaries, food service, you name it. There’s a lot of other entities within a school district. And it allows us to provide that security—and, frankly, the quick response—for all staff.
Dr. Jim McMullen

Dr. Jim McMullen

Assistant Superintendent, Olathe Public Schools, KS

What we’ve really seen is the value in medical distress situations. A teacher can stay with a student, press the badge and get help to that classroom quickly.
Michael Garcia

Michael Garcia

Chief of Staff, Fontana Unified School District, CA

Your questions, answered

FAQs

How does workplace violence affect healthcare organizations?

Workplace violence impacts more than just safety. It contributes to staff turnover, burnout, decreased workforce engagement, financial losses, and negatively impacts patient care.

Studies show that by strengthening workplace violence prevention, organizations can decrease incidents of violence, improve employee well-being and engagement, strengthen retention, and elevate patient care.

Why is workplace violence a growing concern in healthcare?

Healthcare workers experience workplace violence at significantly higher rates than many other professions. Incidents involving patients, visitors, and others can impact employee well-being, retention, patient care, and operational performance. As a result, healthcare organizations are increasingly investing in prevention strategies that help protect staff and improve emergency response.

How can healthcare organizations improve workplace violence prevention?

Effective workplace violence prevention combines training, reporting, response protocols, leadership engagement, and technology that enables staff to quickly summon support during emergencies.

Who should be involved in workplace violence prevention efforts?

Workplace violence prevention requires a multidisciplinary approach. Healthcare leaders increasingly recognize that safety cannot be owned by a single department.

• Effective workplace violence prevention teams often include:
• Security and emergency management
• Nursing leadership
• Physicians and frontline caregivers
• Human resources
• Risk management
• Behavioral health specialists
• Legal and compliance teams
• Communications leaders

Frontline employees play a particularly important role because they often identify operational vulnerabilities and emerging risks before leadership becomes aware of them. Organizations that foster shared accountability for safety are often better positioned to identify concerns early and implement meaningful improvements.

How can healthcare workers quickly get help during an emergency?

Healthcare workers need simple, reliable ways to request assistance when emergencies occur. Many organizations implement wearable duress buttons, emergency notification systems, and standardized response protocols to help staff discreetly alert responders and accelerate emergency response.

Why is response time important during workplace violence incidents?

Many workplace violence incidents escalate over time. Faster response can help de-escalate situations, support staff, reduce severity of injuries, and improve overall outcomes. The ability to quickly summon assistance is often a critical component of workplace violence prevention strategies.

What role does technology play in workplace violence prevention?

Technology helps organizations improve communication, accelerate response times, support incident management, and strengthen overall safety programs.

What technologies help improve healthcare worker safety?

Technology plays an important role in helping healthcare organizations accelerate response during emergencies and workplace violence incidents.

Examples include:

• Wearable duress buttons and panic alert systems
• Incident reporting and analytics tools
• Digital incident and asset mapping
• Visitor management systems
• Emergency notification platforms
• Behavioral threat assessment tools
• Real-time communication solutions

A recent survey found that wearable duress buttons are the #1 technology healthcare workers say makes them feel safer. Many healthcare organizations use a combination of wearable duress buttons, digital incident and asset mapping, visitor management tools, and incident reporting solutions as part of a comprehensive workplace violence prevention strategy.

What should healthcare leaders look for in a wearable duress button solution?

Healthcare leaders often evaluate:

• Ease of use during high-stress situations
• Response speed
• Campus-wide coverage
• Reliability
• Scalability
• Integration capabilities
• Employee adoption
• Privacy considerations

Solutions that are intuitive and trusted by staff are often more likely to be used consistently when assistance is needed.

How can healthcare leaders justify workplace safety investments?

Many healthcare organizations build business cases by evaluating incident trends, turnover costs, injury claims, workforce satisfaction, and operational impacts. By connecting safety initiatives to workforce stability, organizational resilience, and financial performance, leaders can better quantify the value of prevention efforts.