CENTEGIX’s mission is to innovate safety solutions to empower and protect people (every day). The CENTEGIX Safety Platform— including Visitor Management, Safety BluePrint, CrisisAlert, and Reunification products—is designed to protect large groups of people and individual users.

We take the privacy of each individual user seriously. We will not use or share your information with anyone except as described in this Privacy Policy. 

If you choose to use our Service, then you agree to the collection and use of information described below.  

Information Collection and Use

For a better experience, while using one of our products, we may require you to provide us with certain personally identifiable information (PII), including but not limited to email address, username, password, phone type, as well as collect information about other applications or services on your Device. The information that we request will be retained by us and only used as described in this privacy policy.

Our mobile application, used by customer administrators and responders, does use third-party services that may collect information used to identify you. Below is a link to the third-party (ies) privacy statements outlining how they use your information. 

Location Information 

Some of our products utilize a wearable badge. 

One of the wearables has a button – used for the CrisisAlert product – for use in the event of a crisis or emergency. When the button is activated, and only when activated, we determine and send the current location – room and floor level or outside area location – of the user in need to onsite responder teams and in some cases (when requested by the customer) to city or county first responders. By pressing the button, the user is requesting help and we determine and provide location information to ensure the response is as fast as possible. The CrisisAlert platform does not know where any user is located prior to the activation of the button, and therefore, continuous, active locating or tracking of a user or staff member is not possible. 

One of the wearables does not have a button and is used for the Enhanced Visitor Management product (also applicable to volunteers). Customers are responsible for visitors in their buildings and would like to be able to locate those visitors in the event of an emergency or when the visitor’s allotted time at the location has expired. Enhanced Visitor Management customers can access the location of a visitor or volunteer when necessary by accessing the Visitor Management console. 

Log Data

We collect log data and information (through third-party products) on mobile services and computers to assist with troubleshooting errors in our software. The log data may include information such as your device’s Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics. We do not share any of the log data with third parties.


Cookies are files with a small amount of data that are commonly used as unique, anonymous identifiers. Cookies are sent to your browser from the websites that you visit and are stored on your device’s internal memory. Our products do not use these cookies explicitly. However, the mobile application (depending on the phone type) may use third-party code and libraries that use cookies to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of the CENTEGIX products.

Partners and Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our products;
  • To provide our products on our behalf;
  • To perform product-related services; or
  • To assist us in analyzing how our products are  used

Some of the third parties have access to PII because they are performing tasks to enable our products (e.g. installation and training). Third parties with access to PII are required – legally –  to not use or disclose the PII for any other purpose.

Links to Other Sites

Our products and web interfaces may contain links to other websites. If you click on a third-party link, you will be directed to that site. Note that these third-party sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at (800) 950-9202 or info@centegix.com.