CASE STUDY: Hospitality
Medical Emergency

Background

Hotel chains around the world are taking additional measures to ensure the safety of both guests and staff members. Incident notification systems, designed to get help quickly in the event of an emergency, are required to optimize security. These measures help retain staff members because they feel more secure with access to help at the push of a button. Many states and municipalities are approving mandates that such notification systems be in place to maximize safety for all.

Incident Profile

A member of the housekeeping staff came upon a hotel guest experiencing difficulty breathing.

The Response

  • When the staff member saw the guest was experiencing a medical emergency, she activated her CrisisAlert badge, initiating a staff alert which signaled for emergency services through CENTEGIX’s 911 integration.
  • The guest’s breathing had stopped by the time first responders arrived, but they were able to revive him thanks to CrisisAlert and its 911 integration, a life was saved.

CrisisAlert

At A Glance

Protect your people with Centegix

138,000+

Rooms Secured/p>

Centegix Alerts with CrisisAlert

756,000

People Protected

800+

Locations Covered

“When I entered a room for cleaning, I found one of our guests on the floor struggling to breathe. A few months ago, we received our new alert badges and were trained in how to use them. It was a very stressful situation, but I was able to call for help quickly and easily—I just pushed the button—and then was able to stay with the guest until medics arrived.”
Sarah P., Housekeeping Staff

Why Centegix

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Immediate Notification

With the simple push of a button, alerts instantly reach administrators and 911 responders.

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Location Accuracy

Our innovative technology determines the location of the alert, down to an individual room.

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Total Campus Coverage

Our network secures every square foot of your property – there are no dead zones. Badges function everywhere, inside and outside. 

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Audio and Visual Notification

Facility-wide alerts communicate emergency information using colored strobe lights, desktop alerts and intercom integration. 

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