From Decision to Deployment: Implementing the CENTEGIX Safety Platform Is Easier Than You Think

Most safety and security teams share a perception that selecting and implementing safety technology is a complex, time-consuming, and resource-intensive process. Security directors worry that system implementation will lead to excessive downtime, increased troubleshooting time, and a steep learning curve for team members. On the contrary, implementing the CENTEGIX Safety Platform® emergency management system is a low lift for organizations. 

CENTEGIX Implementation: the Big Picture

The CENTEGIX Safety Platform emergency management system helps organizations reduce emergency response times and foster a culture of safety. The CENTEGIX onboarding process engages deeply with organizations to train safety leaders and other staff to become confident users of the Safety Platform. The CENTEGIX implementation process includes the following components: 

Planning and Kickoff

The CENTEGIX team meets with your organization to better understand your facilities’ characteristics and your safety needs. Your organization’s safety and security teams partner with the CENTEGIX team to enable alignment throughout the implementation process.

System Setup and Preparation

The CENTEGIX team works alongside your organization’s IT team to plan system installation and Safety Platform configurations. CENTEGIX consults with your organization’s stakeholders to gain a deep understanding of your facility, your project parameters, and your staff’s needs.

Onsite Deployment

CENTEGIX leads the deployment process with minimal disruption to your organization’s workflows. Throughout the process, the CENTEGIX team consults with your organization’s key stakeholders to improve and troubleshoot the system.

Training

CENTEGIX provides role-based training to help users become comfortable with CENTEGIX solutions. The CENTEGIX team aims to empower your organization’s leaders to become the resident experts on your emergency management system.

Go-live and Ongoing Support

When the Safety Platform goes live, CENTEGIX tests the system and provides needed guidance to your team. CENTEGIX continues to act as a partner to your organization post-launch and throughout the lifetime of your Safety Platform system.

CENTEGIX Implementation in Six Steps

CENTEGIX provides a guided six-step implementation process, during which the CENTEGIX team partners with your safety, security, and IT teams to create a smooth transition that generates confidence and trust among staff. The steps include:

1. Planning. The CENTEGIX team assesses the entire campus, including building layouts and other site-specific data. Your organization’s stakeholders share your goals and safety priorities. 
2. System configuration. CENTEGIX customizes settings and alerts and builds the emergency management system on-site. 
3. Hardware deployment. The CENTEGIX team executes the installation of strobes, beacons, and gateways throughout campus, both indoors and outdoors.
4. Testing and validation. The CENTEGIX team confirms that the Safety Platform is performing as designed, running real-life scenarios and providing training throughout.
5. Go live. The CENTEGIX team hands off the Safety Platform emergency management system to the fully trained onsite team.  

CENTEGIX Onboarding: Support at Every Stage

When your organization selects the CENTEGIX Safety Platform as its emergency management system, rigorous onboarding support is included. CENTEGIX takes a consultative approach to onboarding, working to understand each individual site and its needs. CENTEGIX partners with the stakeholders best positioned within each organization to drive adoption and manage the system. 

CENTEGIX understands that a deep understanding of each site and organization enables CENTEGIX teams to build the most effective emergency management systems possible. They therefore partner with: 

• Vendors, including intercom, IT, access control, and others
• Public Safety Answering Point (PSAP) contacts
• Staff, including teachers, healthcare personnel, administrators, and others

Many CENTEGIX staff members have experience working in industries where emergency management systems are deployed, such as former educators or those involved in 911 dispatch, and can provide firsthand knowledge of how the Safety Platform helps make workplaces safer and staff more confident. CENTEGIX team members are well-positioned to understand and address staff concerns, questions, and obstacles. 

The CENTEGIX Emergency Management System Timeline

From the moment your organization implements the CENTEGIX Safety Platform, your staff receives clear timelines and guidance. All steps of the Safety Platform rollout are communicated clearly at every stage.

• The complete rollout takes, on average, 17-18 weeks*. CENTEGIX provides a playbook that communicates the specific steps organizations need to take to prepare for Safety Platform installation. (*time may vary depending on district size)
• The process is transparent. CENTEGIX discloses the work required and all associated costs.
• Implementation occurs on dual timelines. CENTEGIX provides customer training and onboarding concurrently with technical installation. 

Who Is Involved?

The CENTEGIX team prioritizes partnerships with key stakeholders within your organization. When these stakeholders are trained as Safety Platform experts, the entire organization benefits. The CENTEGIX team partners with organizational leaders in a variety of roles. These typically include: 

• Superintendents
• CEOs
• COOs
• IT Directors
• Safety and Security Directors
• Facility administrators
• Professional Development personnel
• District Police or School Resource Officer leadership

The CENTEGIX onboarding process imposes a minimal burden on these stakeholders by clearly defining their roles and responsibilities throughout the Safety Platform rollout. No large committees are required, and the process requires a limited time commitment from staff. 

On-site training is non-negotiable for CENTEGIX. This training increases adoption and builds “champions” who buy into the solution and generate enthusiasm and knowledge among staff. The presence of these champions in the workplace improves adoption rates, which is an emergency management’s key success metric. 

Customer Lift: What is Required? What Isn’t? 

Throughout the implementation and onboarding process, CENTEGIX does the heavy lifting. On the customer’s side, the following is required:

• A point of contact
• Light coordination between your team and CENTEGIX’s
• Participation in training

CENTEGIX implementation does not require:

• Complex builds
• Large internal teams
• Significant time investment

Why the CENTEGIX Process Works

The CENTEGIX approach to customer support balances support and simplicity. CENTEGIX has successfully partnered with thousands of organizations across the US to implement the Safety Platform, working with organizational leaders and staff. CENTEGIX customers appreciate this consultative approach. According to Scott Jones, Director of Install at RFI Solutions in Atlanta, GA,  “When we evaluated dozens of solutions […] we were impressed with CENTEGIX’s unique ability to cover every square foot of a property. That—along with the ease of installation and their responsive approach to customer support—led to our decision that CENTEGIX is the best solution for our properties.”

Safety technology does not have to be complex. With CENTEGIX, emergency management system implementation is streamlined and fully supported, so your organization and your staff can get up to speed quickly. The Safety Platform is simple for staff to use and adopt, and nurtures peace of mind in the workplace.

The Safety Platform is purpose-built to replace chaos with coordination during emergencies. CENTEGIX customers experience a fully supported implementation process that empowers staff to participate in safety planning and emergency response. 

Schedule a demo today to learn more about how the CENTEGIX Safety Platform emergency management system can become your organization’s partner in safety.